Terms conditions

Dakkofferverhuur.be rents out roof boxes, towbar boxes and roof bars from Bellegemstraat 49, 8550 Zwevegem.

These terms apply to every request, booking, confirmation and rental via the website, email or other direct communication.

A request through the website counts as a booking request and only becomes final after Dakkofferverhuur.be has explicitly confirmed availability.

The renter is responsible for correct information about the vehicle, rental period and chosen product. Incorrect or incomplete information may lead to adjustment, refusal or cancellation where safe fitting is not possible.

After confirmation, Dakkofferverhuur.be may require full or partial prepayment within the communicated deadline. A booking only becomes final once the requested payment has been received in time.

If payment is late or incomplete, Dakkofferverhuur.be may cancel the booking or release it to another customer without being liable for any resulting loss, missed availability or indirect damage.

The rental concerns roof boxes, towbar boxes and, where applicable, matching roof bars. Fitting and removal at the Dakkofferverhuur.be workshop are included when stated on the website or at the time of booking.

Based on the vehicle details provided, Dakkofferverhuur.be determines which setup is technically and safely possible. The renter must provide all relevant information about roof rails, towbar, payload and vehicle dimensions accurately and completely.

The applicable rental price is the price communicated at the time of confirmation or shown on the pricing page.

A EUR 150 deposit applies. This deposit is refunded after timely return and inspection of the rented equipment, provided no damage, loss or additional costs are found.

The renter uses the rented equipment as a careful and reasonable person, follows fitting and usage instructions and respects all legal speed, height, width and load limits for both vehicle and product.

Before each departure, the renter checks that all fixings are secure and takes account of adapted driving style, longer braking distance, wind sensitivity and height restrictions in car parks, tunnels, toll booths and garages.

It is not allowed to sub-rent the equipment, use it for races, off-road driving, incorrect loading or technical modifications without permission from Dakkofferverhuur.be.

A roof box or towbar box may not be taken through an automatic car wash. Damage caused by car washes, incorrect loading, overloading, incorrect opening or closing, or collisions with height restrictions is entirely the renter s responsibility.

The renter keeps keys, locks, straps, clamps and other accessories carefully throughout the entire rental period.

Loss of keys or accessories, or damage to locks and closing mechanisms, is charged to the renter at the actual replacement or repair cost.

The renter is liable for damage, loss, theft and abnormal wear occurring during the rental period, except where the damage was caused solely by a fault of Dakkofferverhuur.be.

Any damage, attempted theft or theft must be reported immediately. Repair, replacement and other directly related costs may be deducted from the deposit and, if necessary, charged additionally.

In the event of damage, accident, breakdown, theft, attempted theft or any other event affecting use or return, the renter must inform Dakkofferverhuur.be immediately and follow reasonable instructions.

Where a police report, European accident statement, insurance notification or supporting documents are reasonably required, the renter must ensure these are prepared correctly and delivered in time. Extra costs or difficulties caused by late or incomplete reporting may be charged to the renter.

Collection and return take place on the agreed date and time. On departure, the equipment is deemed to have been supplied in clean and usable condition, except for visible remarks reported immediately.

On return, the equipment is checked for completeness, cleanliness and visible damage. Late return, exceptional dirt or additional interventions may lead to the actual additional costs being charged.

Requests to change dates, vehicle or product are handled subject to availability and are only valid after confirmation by Dakkofferverhuur.be. Dakkofferverhuur.be may charge reasonable administrative or practical costs where a change requires extra work or rescheduling.

In the event of late return, an additional rental fee may be charged according to the applicable daily rate, increased by any damage caused because a following booking cannot be carried out or cannot be carried out on time. In the event of cancellation due to force majeure, illness, accident or another valid and demonstrable reason, no cancellation costs will in principle be charged, provided the renter informs Dakkofferverhuur.be as soon as possible and, on request, provides reasonable supporting evidence. Where no valid reason is demonstrated, or where the renter does not show up without prior notice, Dakkofferverhuur.be may still charge reasonable cancellation or no-show costs, taking into account the timing of the cancellation and the capacity already reserved.

If the reserved product unexpectedly proves unavailable or if safe fitting is not possible based on the actual vehicle configuration, Dakkofferverhuur.be may propose an equivalent alternative.

Where no suitable alternative is available, the obligation of Dakkofferverhuur.be is limited to refunding amounts already received for the unperformed part of the booking. In that case, Dakkofferverhuur.be is not liable for indirect damage, travel delay or missed third-party reservations.

The renter remains responsible for cargo, contents and personal belongings transported or left in or on the vehicle, the roof box, the towbar box or related equipment.

Unless explicitly confirmed otherwise in writing, Dakkofferverhuur.be does not provide insurance for contents or the renter s personal belongings. The renter must decide whether separate car, travel or other insurance is necessary or desirable.

The first inspection on return does not exclude that hidden damage, missing parts or defects that were not reasonably visible at the time of return may be discovered afterwards.

Where such damage or shortages later come to light and are plausibly connected to the rental period, Dakkofferverhuur.be may still charge the repair, replacement or cleaning cost, subject to a reasonable specification of the damage found or the missing part.

Dakkofferverhuur.be is responsible for correct fitting based on the vehicle details provided and the technical suitability of the equipment at departure.

Except in cases of intent or gross negligence, Dakkofferverhuur.be is not liable for indirect damage, consequential loss, travel delays, missed bookings, fines or damage resulting from incorrect use, overloading, theft or failure by the renter to follow instructions.

Dakkofferverhuur.be processes personal data needed for booking, performance, administration and follow-up of the rental in accordance with applicable privacy legislation. If performance becomes temporarily or permanently impossible due to force majeure, safety reasons or unforeseen technical unsuitability of the vehicle, Dakkofferverhuur.be may move or cancel the booking without being liable for indirect damage.

All agreements with Dakkofferverhuur.be are governed exclusively by Belgian law. The parties will first seek an amicable solution. Failing that, the competent courts of the rental company s district have jurisdiction, without prejudice to mandatory law.